This use case examines the possibilities of using e-scooters by municipalities to decrease social exclusion of senior and disabled residents and to allow increased access to various restricted environments.


Cities around the BSR and elsewhere are commonly facing challenges to preserve the mobility of elderly people with particular mobility requirements. In this regard, access to areas such as hospitals and cemeteries for people with impaired mobility - for whom longer foot walks are often impossible - is often limited due to a number of reasons. Therefore, solutions need to be designed to allow citizens with special needs to access these areas. The provision of e-scooters is one potential solutions to address this particular challenge.

Added Value

Although similar projects exist in airports and train stations within the EU, this seems to be the first project of its kind within a municipal setting. This innovative proposal will contribute valuable knowledge and experience to other interested municipalities that wish to provide additional services to make all members of its society mobile. This use case addresses e-mobility in combination with social inclusion, both important issues in cities throughout Europe.

Demonstration Action

E-scooter pilots will be implemented at the largest municipal hospital and cemetery in the City of Riga. The city will enhance existing infrastructure and work to ensure that the project results will contribute to decrease social exclusion throughout the city. Six months of efforts will be devoted to each of the three separate actions. The first is the overview, research and detailed infrastructure plans for intended actions. The second concerns infrastructural enhancements, vehicle testing and educational and promotional activities. The third six-month period will be devoted to the gathering of resulting statistical information, analysis, case study and business model delivery. The results and experiences gathered during the implementation of this use case will be made available during the capacity building event dedicated to e-scooters and will also feed into the theme-specific recommendations (O4.2) and the BSR roadmap (O4.4).